- For the second year in a row, the company was recognized as the most punctual global airline by Cirium.
- Also, it received the award as Best Global Airline in North America 2026 by the Airline Passenger Experience Association (APEX).
Mexico City, February 3rd.- Aeromexico received the recognition as the most punctual global airline 2025, by the international consulting firm Cirium, becoming the first airline in the world to get this distinction twice.
According the Cirium’s On-Time Performance Review, during 2025 Aeromexico stayed at the top of the ranking for seven months and operated nearly 190,000 flights in total, of which 90.02% landed on time and 91.88% departed according to schedule. With these figures, it managed to significantly widen the gap over the second place.
In addition, the company outperformed its operational results by more than three percentage points compared to 2024, when it also achieved first place in punctuality. According to the report, Aeromexico also led the Completion Factor, an indicator that measures the percentage of flights completed without cancellations or diversions.
The award ceremony took place at an event held in the airline’s Hangar Oriente, attended by Andres Conesa, Aeromexico’s CEO and Jeremy Bowen, CEO of the consultancy specializing in aviation data analysis.
These results are reflection of Aeromexico’s ongoing commitment to punctuality, driven by operational excellence and supported by a comprehensive strategy that includes:
- Fleet renewal: With more than 160 next-generation aircraft that increase operational efficiency.
- Talent: Driving teams focused on collaboration and delivering results.
- Technology: Implementing the best tools and systems globally to elevate efficiency on every flight.
- Processes: With established protocols to address any contingency swiftly and efficiently.
- Coordination: Through collaboration with authorities, suppliers and airports.
About this achievement, Andres Conesa said: “Becoming the world’s most punctual airline for the second year in a row is the result of work filled with dedication and a shared commitment to continue taking Mexico’s name to the highest level. Thank you to all the collaborators who, from airports, hangars, runways, and offices, help the Caballero Aguila wings take off safely and on time.”
Meanwhile, Jeremy Bowen, Cirium’s CEO expressed: “For this analysis, we process around 25 million updates per day drawn from over 600 sources producing results of unparalleled accuracy”. He also mentioned: “These results are emotive. The positions at the top of the performance tables are often only separated by fractions of a %. Airlines want to beat their competitors, tell their passengers that they are #1, and want to share the success with their employees.”
During this same event, Aeromexico received the award for Best Global Airline in North America, granted by the Airline Passenger Experience Association (APEX). Joe Leader, the Association’s CEO, presented this distinction, which recognizes the company’s excellent service and its commitment to passenger experience and safety.
The APEX awards are based on certified feedback from different travelers and on information gathered by TripIt, the world’s top‑rated travel planning and flight‑tracking app. For this edition, APEX evaluated more than one million flights from 600 airlines around the world.
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